Marc Hadwin, Head of Digital Services, and Adam Lucas, Digital Analyst, won a total of £750 in the annual NDL Community Awards and chose to donate their winnings to the charity so that clinical teams they have worked with can benefit from enhanced support.
Thanks to Marc and Adam’s inspirational ‘Digital Outpatients’ transformation work, UHMBT won a Gold Award for NDL’s ‘End-to-End Project of the Year’ and a Silver NDL ‘Community Collaboration Award’.
Adam said: “All of the systems we are making are designed purely to improve patient experience and put patients at the forefront of their own care. That is more important than anything else. To be able to give a little bit of money back to the departments that have helped us is very important to us.
“We have been working with various hospital departments to develop new digital systems, and we just feel that it’s only right to give back to those kinds of teams that have been supportive of us progressing this tech. We’ve both been working in the NHS for a lot of years and it’s the first charity that comes to mind.
“The Gold Award gave us £500 for the charity of our choice and the Silver Award gave us £250 for the charity of our choice. Every time we have won any money it has always gone back to the hospital charity.”
Adam was also given a separate honour in that he was named NDL’s first ever ‘Digitised Practitioner’ and he said it was nice to receive recognition for his work in an area of work that was relatively new to him.
A spokesperson from NDL said: “Utilising multiple products from our Evolve Platform, UHMBT has implemented a number of patient-centred end-to-end projects, the Forms, Self Check in Kiosks, reworking of the Friends and Family Test, such as online appointment bookings, digital waitlist screens, clinical forms and a digital patient portal. They have seamlessly integrated a combination of complex technologies to achieve a truly streamlined patient pathway.”
All of the above projects continue to be under development and most are due to be fully launched for patients in 2024. Further details will be shared in due course.
Suzanne Lofthouse, Head of Charity and Fundraising for UHMBT, said: “We’d like to say a huge thank you to Marc and Adam for kindly donating the money they have won in the NDL Awards to Bay Hospitals Charity. It’s wonderful that the award money for innovative projects to give patients a great experience at UHMBT is now going to help other departments to enhance patient care.”
Bay Hospitals Charity is a registered charity which raises money to help improve patient care and patient experience at UHMBT. By donating to Bay Hospitals Charity, you can help fund the latest equipment and help make your local hospitals more comfortable and ensuring that everyone gets the best possible care and treatment.